The Nine Pillars of Successful Web Teams
Jesse James Garrett showed us this model when we were down in San Francisco for the Adaptive Path conference on the business of user experience. Looks like he's fleshed out the descriptions a bit, but I still love the simplicity of his model. We're running into issues in our current web project, mostly because of ill-defined roles and process -- this focus on competencies and dependencies might save us some grief. I find it interesting how this overlaps with the instructional design course I'm taking, but it seems like user experience as a field is more refined than in the education realm specifically.